Help centre
Frequently Asked Questions
Everything about booking, fares, vehicles, routes and Char Dham Yatra — answered. Search a question or browse by topic.
Booking
Does Anaya Cab Service operate 24/7?+
Yes, we offer 24/7 taxi service across Dehradun and Uttarakhand, including airport transfers and outstation trips at any hour.
How do I book a taxi with Anaya Cab Service?+
You can book by calling us directly, messaging on WhatsApp, or using the booking form on our homepage with your pickup and drop details.
Can I cancel or reschedule a booking?+
Yes, please call or WhatsApp us as early as possible to cancel or reschedule a booking so we can adjust driver and vehicle availability.
Fares & Payment
How does pricing work?+
Pricing is transparent and based on vehicle type, distance and trip duration. Local rides are charged per km or as hourly packages; outstation trips have fixed route-based fares. See our pricing page for details.
Do you charge any advance for booking?+
No advance is needed for most bookings. You pay the driver directly after your trip. Fares are fixed and shared upfront — no hidden charges.
What payment methods do you accept?+
We accept cash and major digital payment methods. Ask at the time of booking for current options.
Vehicles
What vehicles are available?+
Our fleet includes hatchbacks (Maruti Wagon R, Toyota Glanza), sedans (Maruti Suzuki Dzire, Toyota Etios), the Maruti Suzuki Ertiga MUV, the Toyota Innova Crysta SUV, and Tempo Travellers for larger groups.
Are your drivers verified?+
Yes, all our drivers are verified and experienced with local Dehradun routes as well as hill and highway driving.
Routes & Outstation
Do you provide one-way outstation taxi service?+
Yes, we offer one-way and round-trip outstation taxis to Haridwar, Rishikesh, Mussoorie, Delhi, Nainital and Char Dham destinations.
Can I book an airport transfer?+
Yes, we offer reliable pickup and drop service to and from Dehradun Jolly Grant Airport, with flight-time tracking so your driver adjusts for delays.
Yatra
Do you offer Char Dham Yatra packages?+
Yes, we offer dedicated Char Dham Yatra taxi packages covering Yamunotri, Gangotri, Kedarnath and Badrinath, with experienced hill drivers.
Does the taxi go up to Kedarnath temple?+
No. The taxi goes up to the permitted roadhead (such as Sonprayag/Gaurikund). The temple is reached on foot or by authorised helicopter, pony or palki service.
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